THE Philippine Competition Commission (PCC) has flagged competition concerns in the market amid Grab’s takeover of its main rival Uber, citing price increases and service deterioration in the merged ride-hailing app.
In its statement of concerns (SOC) published yesterday, the Mergers and Acquisitions Office (MAO) of the PCC found that the acquisition by Grab Holdings Inc. and MyTaxi.PH Inc. of Uber B.V. and Uber Systems Inc. on March 25 has resulted in a “substantial lessening of competition” in the ride-hailing market.
The SOC noted that Uber would receive shares equivalent to 27.5 percent of the ownership in Grab’s entire operations. During the public hearing on April 5, Uber also admitted that given the merger, it will no longer compete with its erstwhile rival in the Southeast Asian market, including the Philippines.
PCC-MAO found compelling grounds to take Grab to task for its virtual monopoly of both the driver and customer base after the merger. With the migration of Uber drivers to Grab, Grab now holds 93 percent of TNVS registered vehicles. It also absorbed most of the customer demand previously served by Uber.
Data from the commissioned surveys indicate that ride-hailing passengers are a “captive market” as more than a majority of them are not likely to shift to other modes of public transportation but would continue to choose TNVS even when faced with price increases.
Despite the increase in Grab’s supply of drivers, however, price monitoring data before and after Uber’s app shutdown on April 16 show an upward trend in Grab fares and frequency of surge-pricing after the shutdown.
Passenger surveys and interviews likewise indicate more driver cancellations, forced cancellation of rides, and longer waiting times. PCC-MAO found that these harms to passengers are a result of the loss of competition previously posed by Uber on Grab.
PCC-MAO found that such entry of competitors would not be “timely, likely, and sufficient” because it would take a significant amount of time and cost to build a driver and rider base sufficient to contest Grab.
PCC-MAO took note that the business model of TNCs relies on being able to match successfully the supply of drivers with the demand of riders. With no constraint from a potential entrant, the ability and incentive of Grab to exercise its market power to the detriment of ride-hailing passengers is even stronger. (PR)