“YOUR presence makes me feel loved.” This is an excerpt of a letter given to a customer in a bakeshop that makes him come back.
A typical bakeshop would dearly offer pastries, sandwiches, cakes, turning customers satisfied and Matti's Bakeshop serves those but Matti's proves that it's more than what customers should expect.
The owner of Matti's, Vanessa Balagapo is the woman behind the letters since she believes that a customer's heart deserves to be full as well.
A couple of years ago, Matti's was initially started as a kiosk in Jumbo Jenra, Sindalan wherein Balagapo wrote love letters. There were many buyers since the workplace was near public schools.
"Sinusulatan ko yung mga crushes nila, and yung mga customers na sana magkabalikan," the manager said in an interview.
She finished dozens of requested letters and were put inside the cakes and other menus that surprised some of the customers. She added that some customers come in serious and leave the bakeshop with a smile on their faces after seeing the ambiance.
What you reap you will sow. The letters that Balagapo sent became fruitful when a gift of dress from a customer astonished her.
"Binigyan niya ko ng dress kasi natuwa siya nung napasagot namin yung mahal niya, dahil sa letter she cried," she emphasized "at marami na kaming napasagot."
Her passion for arts and stories made her earn the gift and she was grateful. Balagapo's family business was moved to Orchids Resort Complex, City of San Fernando, Pampanga for garnering customers and targeting the right audiences.
She continues to write letters, albeit the change of place but the requests for love letters is countable with fingers and so she thought of an event - spoken word poetry. With this, it would bring letters to life as the owner is truly a spoken word enthusiast.
"Since June I was thinking of the event and it would be an open mic here at Matti's and it will be like a slumber party," she stressed.
The spoken word groups, LiterArtura Artist Collective and Team Kape will present their various pieces.
Also, the chocolate buffet with the inclusion of pasta and sandwiches will wake up the night. The access is worth of P249.
Balagapo definitely would not hesitate to join the fun with her written pieces or letters that speak of different aspects in life and she hopes for more artistic events in the future.
Matti's Bakeshop is open every Sunday from 10 a.m. to 7 p.m. and open from Thursday to Saturday from 10 a.m. to 10 p.m. (Arderl John Manabat, CEU-Malolos Intern)