Pamper yourself-A A +A
By Mimi Olarga
Saturday, February 11, 2012
THE place is new. It started operations last January 23, 2012. Situated at the 2nd floor of the new Bacolod Chinese Chamber of Commerce at the back of a bank and the old bus terminal, Pamper Zone Spa and Salon for Kids and Adults is something to visit, to try, and to frequent.
Why? First, the people. My visit to Pamper Zone is very heart-warming. Ivan and Mia Jaranilla–Flores, the young entrepreneur-owners of Pamper Zone, are comely and genial. The couple is hands-on mangers of the spa and the salon, reporting early and daily to manage their business.
Advocates of total customer satisfaction, the two readily respond to the customers’ needs and suggestions, and relay these room-for–improvement concerns to their staff.
Most of the attendants are experienced masseuses, accredited by TESDA, and having their work permits and licenses checked by the local health office. With good Christian values, and clear-cut work ethics, owners Ivan and Mia keep on reminding the staff to do their jobs well to maintain the integrity of the spa.
Meeting and talking with the hairstylists and beauticians, I found Bing and Rio very charming and friendly, while nail artists Claudia and Amor are skilled experts in their art field. Vivian, the gracious receptionist, is true to her form. She makes the customer and the guest comfortable in the receiving area.
Second, the place. Spacious, relaxing, comfortable --- these are true descriptions to Pamper Zone’s massage area, where the customer could be lured by the rivulet of water dropping continuously from the bamboo poles adorned in each room. Moreover, the thin bamboos which bedecked the wall make the ambience more serene and rustic.
Minimalism and simplicity are the keys to Pamper Zone Spa’s positive vibes. With the two elements, water and wood (in this case, the bamboo) present, the spa indeed offers a more luxurious and revitalized feeling for the clients.
With the presence of the kiddie salon in the annex, Pamper Zone makes going to spa and the salon a total family experience. While the mom has her nail painted, or the dad having his massage, the kids can have their hair trimmed in the kiddie salon.
This the young ones could do while playing child’s games, coloring picture books, answering quizzes, or by watching TV, all under the watchful eyes of the adults who could see them through the glass wall, which separates the adult from the kiddie salon.
Third, the bamboo–fusion or Tian-Di bamboo massage is something new, and exotic for the fine Bacoleño taste. With the use of the bamboo poles which are heated with moisture heating pads, and rubbed with essential herbal oil, this new body or muscle treatment makes massage more than a simple body work.
According to researches, the bamboo massage promotes more circulation, sensory nerve perception, deeper relaxation and well- being. Bamboo, for all of us Asians, symbolizes energy, prosperity and longevity; it is also another reason why the bamboo massages flourish in most winter countries. No wonder owner Ivan Flores introduced this technique here in Bacolod because of the revitalized feeling he had experienced with bamboo massage while working before in New Zealand.
Fourth, the virtual salon. This indeed is one total-customer-satisfaction method. Before the customer gets colored, or trimmed, she has her picture taken, and in the computer, fitted in different hairstyles, and colors. Then, after the beautician had made his friendly advice, and when the customer says her final piece for what cut or color to be put on her hair, that’s the time the hairstylist does the real things of hair -cutting and coloring.
Nice, no? At least you would not hear any dissatisfied customer grumble and complain about wrong color or cut because she had tried the various styles online.
Fifth, the competitive and reasonable price. Competition is one thing which Ivan and Mia have thought when they ventured in this business. Yet they believe that offering the customers reasonable prices for the services they offer is something just and true.
Moreover, with the marketing done by the couple, and the word-of-mouth ad from satisfied customers, Ivan and Mia believe that they can penetrate the distinctive Bacoleno taste, and earn their own patronizing customers.
I started with people. So this sixth factor should end with people, too. The sixth reason why the Bacolenos should try the services of Pamper Zone Spa and Salon is the S_I_R. The smooth interpersonal relationship between the owners and the personnel translates to the warm, friendly, hospitable, and relaxed ambience inside the spa and the salon.
Well, if you believe in vibes and waves, you can feel this. With my visit there in Pamper Zone, I can immensely feel the “chi” or the “qi” flowing positive vibrant life energy inside.
So if you want something ancient yet sensory and exotic massage therapy technique, pamper yourself with one hour bamboo fusion massage. But if the traditional you say otherwise, then you can try the usual Swedish, Shiatsu or combi- massage.
And if you want to look and feel more beautiful, have your hair trimmed and colored, your body scrubbed, and your nails colored in the beauty salon. For one, Valentine’s Day is coming. So start loving with yourself, and get more pampering at Pamper Zone Spa and Salon for Kids and Adults. You can make reservations by calling 4764493.
Here’s to a more healthy, and more loving week ahead. God bless.
Published in the Sun.Star Bacolod newspaper on February 11, 2012.