Convergys to hire 5,000 employees

Wednesday, July 20, 2011

THOUSANDS of jobs will be up for grabs soon, as call center firm Convergys Corp. intends to hire 5,000 new employees this year for its new contact centers in Baguio City and Cebu.

The company's 15th site in Baguio will formally open on July 27, signaling hope for many in need of a job with a majority of its workforce handling voice services.

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In a statement Andrea Ayers, president and chief operations officer, said the company has 25,000 employees. "We're hiring every day."

"We have the potential to grow at 25 percent a year. This would create 1.3 million direct jobs, 3.2 million indirect jobs and US$25 billion in export revenues. The demand is there; it is up to us to ensure we provide the supply," she said.

Convergys' fourth site in Cebu is in Asiatown IT Park at TGU Tower.

Once the Convergys site is operational, the company will operate 15 facilities throughout the country -- eight in Metro Manila, four in Cebu City, and one each in Bacolod City, Santa Rosa, Laguna, and Baguio City.

Another site will open in Visayas or Mindanao within the year.

Camp John Hay Development Corporation (CJHDevCo) is looking forward to better year now with Ayala Land Incorporated (ALI) development in full force.

A techno hub in the camp is set to house call centers like led by top business outsourcing company, Convergys Corporation opening ground.

Convergys is a global leader in relationship management and now the largest private employer in the Philippines.

Convergys employees in the Philippines receive hundreds of thousands of customer service calls each day on behalf of global clients representing a wide variety of industries, including financial services, telecommunications, retail, e-commerce, direct response, and health care.