Councilors demand PLDT to update list

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Saturday, October 15, 2011

CITY councilors recently invited executives of the Philippine Long Distance Telephone (PLDT) to explain to council members and the people of Baguio on listings placed in their directory.

Councilor Betty Lourdes Tabanda at the council session Monday reiterated her previous call for PLDT to update its telephone directory, which serves as source of contact numbers of local legislators.

Tabanda claimed listings since 2009 have not been updated, with several names of city councilors not placed in the current 2011 to 2012 directory.


Organization of the directory has also been confusing for Baguio residents because of the un-alphabetized listing of city and national government offices.

PLDT executives said the directory is being produced in partnership with the Directories Philippines Corporation (DPC).

The executives apologized for the non-inclusion of the names of councilors and several listing errors, explaining to councilors they have been experiencing difficulties in updating directory listings after the transfer of Pilipino Telephone Corporation of Piltel to its mother company PLDT.

They assured members of the council they will advise DPC to correct the errors and update their database of names.

Meanwhile, as a company policy, they reiterated in other cities in the country, they have not been already including the names of councilors and other local officials due to constant changes of names every election.

Other local governments in the country, they added, already have an operator service using trunk lines connecting all offices, which Baguio City Hall currently lacks.

As to the correction of the listings, the council ordered City Council secretary Prudencio Parnacio to send the updated list of councilors for proper correction.

Since the PLDT directory for 2011 to 2012 have already been printed and distributed, the council also suggested forwarding of the corrected names in the operator service of the company to help assist callers wishing to contact local government offices.

Published in the Sun.Star Baguio newspaper on October 15, 2011.

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