Sun offers more payment channels for clients

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Wednesday, April 18, 2012

SUN Cellular is making available more payment channels for their postpaid subscribers.

Reuben Pangan, Sun Cellular’s vice-president for Customer Relationship Management, said they want their subscribers to experience maximum after-sales convenience.

“Our relationship with our customers does not end after we have successfully encouraged them to subscribe to our services. We would like to offer them convenience as well for their after-sales transactions such as paying their monthly bills, be it for Sun Cellular or even for Digitel products and services such as DSL or landline payments,” Pangan said.


Instead of going to and waiting in line at Sun Shop outlets or Digitel Business centers, customers can make over-the-counter payments in 12 accredited banks, including major institutions such as BDO, BPI, Allied Bank, Eastwest Bank, Philippine National Bank, Planters Development Bank, RCBC, Robinsons Bank, Security Bank, Union Bank, UCPB and more.

Over-the-counter transactions can also be made through accredited payment centers like Bayad Centers, Robinson’s Department Store Business Centers, 7-11 Branches, SM Department Store Business Centers, SM Hypermart, Sta. Lucia East Grand Mall Business Centers, Western Union Ebiz branches, Isetann Department store business centers, EC Pay outlets, BDO Financial services, as well as selected branches of LBC Payment Centers, Mini Stop Outlets, SM Supermarkets, Shopwise branches, Waltermart Stores, and Western Union-RCPI outlets.

ATM payments are also accepted in Bancnet, Megalink, BPI Express Teller, and Union Bank ATM Machines.

Phone and Online banking are also made available via Bancnet on line, BDO Phone and Internet Banking, BPI Express Teller/Express Phone/Express On lne, EastWest Bank Net Access/Mobile Bankng/ATM Access, and Union Bank phone and online payments.

“Payments made at banks and other accredited payment centers may take a couple of days to be credited to customer’s accounts due to processing requirements but rest assured we do get these payments and apply them as soon as we can. Still, because of the availability of these alternate payment centers and given their proximity to our subscribers’ homes, places of work, and leisure activities, it is still a more convenient way to pay their Sun or Digitel bills,” Pagan added.

For a hassle-free payment experience, Sun Cellular is encouraging its subscribers to enroll their credit cards in Sun’s auto-debit facility. Enrollment forms are available in The Sun Shop outlets.

Recently, Sun Cellular Bills can also be paid using Smart Money.

Sun Cellular is a member of the PLDT Group. (PR)

Published in the Sun.Star Cagayan de Oro newspaper on April 19, 2012.


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