Sun Business extends support for SMEs 24/7-A A +A
Tuesday, June 19, 2012
SUN Business, the enterprise solutions arm of Sun Cellular, assures its full support to Small and Medium-sized Enterprises (SMEs) through its intensified 24/7 customer service system.
Now, SME clients may get in touch with Sun Business through its 24-hour operational hotline at (02) 395-8PRO (776). This dedicated service channel runs seven days a week and accommodates all inquiries on Sun Business products, requests for service modification, reporting of lost phones and assistance on technical concerns.
“We do not stop with giving our SME clients the convenience and security of unlimited mobile services. We also make sure to always give them premium experience across all their after-sales transactions with us. Hence, completing the promise and the reliability of 24/7,” says Reuben S.J. Pangan, Vice President of Sun Cellular for Customer Relationship Management.
Recently, Sun Business has also introduced the “Sun Mobile Shield” insurance program. This value-added feature has been designed to cover the replacement cost of Sun Cellular-powered mobile phones in cases of untoward incidents like theft and accidental damages.
As a keen advocate to the country’s burgeoning SME industry, Sun Business specializes on providing solutions that help generate mobile cost savings and operational efficiencies. Catering to enterprises and profit organizations small and large, Sun Business offers connectivity solutions anchored on Sun’s value-for-money unlimited mobile services.
Among its core offerings is the Starter Kit Solution, which bundles subscription to Sun Postpaid, Sun Broadband Wireless, and Sun Double Unlimited, including a Samsung N150 netbook for as low as P1,399 per month.
Beyond these mobile services, Sun Business also offers specialized solutions to advance the operations of SMEs. One of these is the Mobile Pay Solution, which allows SMEs to accept and process payments via credit cards, ATMs and debit cards.
Sun Business is powered by Sun Cellular, a member of the PLDT Group. (PR)
Published in the Sun.Star Cagayan de Oro newspaper on June 20, 2012.