CONVERGYS Corp. (NYSE: CVG), a global leader in relationship management, said it plans to employ up to 1,000 workers in its integrated contact center here by year-end.

The new facility was launched last month with a colorful ceremony and President Gloria Macapagal-Arroyo as the guest of honor.

Located in One Sanparq, San Antonio Park Square along Lacson St., the new contact center currently employs 700 local residents. With this new site, Convergys now has nine of the largest, multi-client, US-company-owned contact centers in the Philippines.

The company has two centers located in Cebu and six in Metro Manila. As one of the largest and most recognized employers in the country today, Convergys maintains a workforce of over 14,000 Filipino professionals.

“There have been indications all along the way that the Philippines is a hugely successful locale for Convergys, and with the nature of our business, we have known through all five years of our existence here that our strength here is a reflection of the very high quality work force. That’s why I can say that Convergys’ success in the Philippines continues to be based in large part on our employees here. They are our greatest asset and we are so proud of all of our employees and their accomplishments,” said Andrea Ayers, Convergys president of customer management.

Similar to Convergys centers nationwide, the Bacolod City facility provides both general support and advanced technical help desk services to a variety of Convergys clients via traditional voice calling, e-mail, and Web chat as well as “back office” application and document processing.

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