Grandeur has arrived at the Waterfront Cebu City Hotel and Casino

WATERFRONT Cebu City Hotel and Casino, a landmark in Cebu, is set to distinguish itself further with a new look that will definitely leave a lasting impression.

Epitomizing the grandeur of their new appearance is the recently-unveiled grand lobby which was opened to serve guests in May and officially launched on July 27. Newly-installed glass panels complement the cool lighting, giving the entire lobby a sleek and thoroughly-modern look.

Apart from improvements to the general structure, Waterfront’s assistant to the president Weslie Gatchalian says that the newly-renovated lobby comes with a promise of enhancing present product and service offerings that will eventually yield to better guest experience.

He elaborates that guests will have even-better check-in experience with a brand new reception area, which includes a more spacious Concierge counter and a wider Front Desk that will cater exclusively to individual travelers.

Brand new communications and IT gadgets have been acquired to further ensure the smooth reception of guests as well.

He adds that separate canopies and entrances for the hotel, casino and convention areas will improve traffic patterns.

Facilities such as a newly-constructed group check-in counter, dedicated solely to corporate and travel groups; a new Duty Free area; and a new Casino Filipino wing will also complement the new lobby.

Other enhancements include a newly-built ticket booth for conventions and concerts, Egyptian marble flooring, improvements to the ceiling’s three coves and the lobby’s balconies and staircases, and state-of-the-art sound and lighting equipment.

Meanwhile, the Lobby Lounge will also offer an all-new dining and lounging experience.

Fully-equipped bar areas have also been installed in the middle of each of the lounge’s two sections, ensuring diners of more efficient and prompt service.

To enhance the overall guest experience, the hotel’s Food and Beverage team, headed by Alastair Granger, has put together additional features such as nightly entertainment from the city’s top performers, soulful afternoon music by soloists, a selection of afternoon tea packages that is available for guests from 2 to 6 p.m. daily, and an offering of fantastic gourmet desserts created by no less than its French Group executive pastry chef, Daniel Lajoux.

Diners will also have the option to choose from a variety of flambé creations, which will be prepared by the lobby’s servers right in front of the guests. A selection of fine wines will also be available from the lobby’s very own wine dispenser, with enomatic cards of varied denominations.

The renovation of the grand and lower lobbies of the hotel is the first of three major phases of Waterfront Philippines Inc.’s multi-million renovation program geared towards further improving its flagship property. The second and third phases are set to begin next year. (PST/PR)