Looking back and beyond three glorious Imperial years

IT IS said that the third time’s the charm, and truly, Imperial Palace Waterpark Resort & Spa, has had a charmed third year.

The Palace announces several milestones, the first of which being a strong and successful reach to the emerging Russian market. Additionally, the resort, which had once been strongly and almost exclusively affiliated with the Korean market, found itself growing in the market closest to its heart – the domestic market.

This year also saw a high demand for the Palace’s functions and events services, and its premium item, the Lifestyle Villas. In a market previously dominated by established, globally-known brands, the Palace was booking a remarkable average
occupancy rate of 70 percent.

In the pipeline for the next year is a new look and feel for the Palace with a clear-cut and concise message, “Experience the Palace.”

Customers can look forward to a new, unique and customer-centric sales process supported by highly-efficient and convenient web and mobile sites, a superior customer relations system stemming from sincere concern for guests’ welfare and comfort, as well as a special loyalty program.

Momentum builds with the start of the Palace’s fourth year. From the Palace to its established markets and those soon to emerge, hear the same call, “Experience the Palace.”