A ring means ‘good job’-A A +A
Friday, August 10, 2012
TO FIND out if the public likes their services, the Talisay City Police has placed in its station a “satisfaction bell” that people can ring if they think their police are doing a good job.
While it may look like an ordinary silver bell to some, the bell hanging at the front lobby of the police station is used to gauge how police services are affecting the city’s residents.
Supt. Eddie Recamara, the Talisay City police chief, told reporters yesterday that the bell was installed to comply with the order of the Police Regional Office (PRO) 7.
The satisfaction bell is placed in a conspicuous area in the police station and is rung by the transacting individual if he is satisfied with the services that the local police are rendering.
Recamara said that since he installed the bell last month, he has received a lot of “rings.”
He said he also got feedback from people who saw a need for improvement in some transactions, such as setting up a fast lane for the issuance of police reports.
Recamara said the “satisfaction bell” has been helpful in improving his personnel’s work and conduct.
A project of PRO 7 Director Marcelo Garbo, the “satisfaction bell” was introduced as a hassle-free feedback mechanism.
Meanwhile, Recamara announced yesterday that he ordered anew the deployment of a police team to the Sitio Mananga outpost, even if the City Government still has to act on their request for permanent power and water supply.
Recamara said he plans to seek the help of the unit in Barangay Tabunok to provide them with temporary power supply.
Published in the Sun.Star Cebu newspaper on August 10, 2012.