NBI: At least half day to get clearance

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Tuesday, August 9, 2011

GETTING a clearance from the National Bureau of Investigation (NBI) in Davao City will take at least a half day, as the regional office is not spared from its information network cutoff.

NBI spokesperson Arcelito Albao, however, said everything is getting better with the set-up of their new biometric clearing system.

He added that since it’s an entirely new system from a new service provider, everybody who needs clearance will have to apply for a new one. Clearance renewal processing is not available.


Mega Data Corp., which had served the data processing needs of the NBI for more than 30 years, pulled out all its software and hardware equipment after their contract with the agency expired in June.

Albe Lacuesta, a local job applicant, bewailed the long time it takes just to stay in line.

"Okay naman yung takbo ng proseso, kaya lang mabagal pa rin (The processing is doing well but it’s very slow). I went here at around 4 in the morning tapos kung titignan mo it's 11:30 na pero naghihintay pa rin ako (but it’s already 11:30 and I’m still waiting)," Lacuesta said.

Argie Maglasang, who already filed his application for a clearance, said the long line to claim a clearance also eats up a lot of time.

"Well organized naman sila. Dugay lang jud. Kana bang effort gani kaayo ta maghulat, then tanto-tanto hulat ugma pa nako diay makuha akong clearance (They are well-organized but what’s frustrating here is the long wait. You wait in line only to be told once it’s your turn that your clearance will still be released tomorrow)," Maglasang said.

Albao said long lines will remain because the regional office here has the only NBI clearance registry in Mindanao.

Applicants, he said, are from as far as Zamboanga. The registration starts around 6 a.m. and closes at 8 p.m.

He said what is happening now is just a dry run for the new service provider. Once the system runs smoothly, the other offices will be linked online, he said.

Published in the Sun.Star Davao newspaper on August 10, 2011.

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