Riding public urged to report erring cabbies, drivers

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Sunday, April 1, 2012

REPORT abusive jeepney and taxi drivers to authorities, an official of the Land Transportation Franchising and Regulatory Board (LTFRB) Davao Region told the riding public.

Edgar Violan, spokesperson for the LTFRB Davao Region, said one of the most effective means to deter erring public utility vehicles (PUV) drivers is to file appropriate complaints against them.

"Ang uban man pud kutob lang sa reklamo pero pag pinalyanay na ug kaso, mawala na (Some passengers are only good in filing complaints but disappear during the filing of the formal case)," Violan said.


Violan said the riding public plays a vital role in addressing the problem on abusive PUV and taxi drivers by being there as the cases they filed progress.

Violan urged complainants to follow up developments on their complaints.
Last year, LTFRB received a total of 99 complaints against erring taxi and jeepney drivers across Davao Region.

Among the list of violations, LTFRB reported overcharging as number one on the list of the frequent violations.

Aside from overcharging, the following were the top violations that drivers tend to commit over the years: plying outside their designated route (in cases of jeepneys), arrogant and discourteous drivers (both for taxi and jeepney drivers), refusal to convey passengers (for taxi drivers), refusal to grant discounts (both for jeepney and taxi drivers).

Violan said they are doing their best, along with other law enforcement agencies to accommodate complaints of the commuting public.

He said when passengers felt that their rights are being violated by the drivers or the drivers committed traffic violations, they can call the attention of the traffic enforcers on duty to report the driver or stop the vehicle in front of the police station.

In any complaints regarding fares and other related concerns, Violan said these can be reported directly to their office.

Published in the Sun.Star Davao newspaper on April 01, 2012.

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