CSC Davao vows to act on complaints-A A +A
Friday, September 6, 2013
THE Civil Service Commission (CSC) in Davao Region is working on various "anonymous complaints" they received through their public assistance desk.
Evelyn Yparraguire, officer-in-charge of the CSC-Davao City field office, said a mountain of complaints have been lodged before their office, accusing government employees of various charges, which, mostly come from "anonymous" sender.
"We entertain anonymous letters," Yparraguire said during the I-Speak Forum at the Conference Room of the City Hall Thursday morning.
She said these complaints are usually addressed to the regional director, which upon receipt, forwards the complaint to the public assistance division for action.
"Wala mi nagapili sa ila. Basta musulat sila, we will act on it (We don’t sort it. For as long as there are complaints, we will act on it)," she said.
Yparraguire said she also assured government employees that all complaints will undergo due process.
Upon receipt of the complaint, she said the CSC-Davao writes and informs the concerned direct head of office, who has the disciplining authority over the employee at stake.
Then, it is the official who will inform his staff that there is a complaint against him before the CSC, Yparraguire said.
“After that, we will ask them kung ano ang action nila,” she said.
However, Yparraguire said CSC-Davao appreciates letters with the names of the complainants.
She said to identify oneself as the complainant should be the tradition practiced for every complaint.
"Kasi ang problem namin with anonymous letters, hindi naming alam kung paano o kung sino ang i-furnish ng acted complaint," Yparraguire said.
Published in the Sun.Star Davao newspaper on September 06, 2013.