THE outsourcing industry in cities outside of Manila continue to improve as shown in a Tholons report released last week.
There are now nine Philippine cities on the Tholons list.
A new entrant, Dumaguete City in Negros Oriental, took a big leap this year to land on the 93rd spot in the Tholons list of Top 100 Outsourcing Destinations, according to a report released by the international advisory firm.
Cebu City moved up a notch, from 8th to 7th, dislodging Pune (India) from the position; Manila retained the second spot.
Up three notches onto 66th place is Davao City. Sta. Rosa, Laguna moved a step to 81st and Bacolod, Negros Occidental, is up also by a notch to 85th, while Iloilo is up one notch to 90th from 91st.
Baguio City is up by a notch from 95 to 94th place. Metro Clark moved up by one notch from 98 to 97.
Cities of India remained dominant on the top. Bangalore continued to occupy the top spot, followed by Mumba (No. 3), Delhi (No. 4), Chennai (No. 5),Hyderabad (No. 6), and Pune (No. 8).
Krakow, Poland is No. 9, and Dublin, Ireland is No. 10.
Promoting the Business Process Outsourcing (BPO) industry to countryside stakeholders has been a continuing effort of the Philippine government, said the Department of Trade and Industry (DTI), as the agency congratulates the cities included in this year’s Tholons report.
The large supply of competent, college educated, English-speaking labor force, as well as the improving infrastructure in the country are some of the main factors behind the BPO growth in the Philippines.
Tholons is a Services Globalization and Investment Advisory firm that engages with government bodies to build compelling strategies for making countries attractive destination for outsourcing.