DHL launches MyDHL portal to enhance customer experience-A A +A
Wednesday, August 1, 2012
MANILA -- DHL, the world's leading international express shipping provider, launched a new portal, MyDHL, at www.dhl.com/mydhl to make importing and exporting with DHL easier and help its customers connect quickly and easily with international markets.
With a single login and quick access to DHL Express services, shipping and tracking solutions, MyDHL is perfect for small and medium sized businesses.
Via the portal, users can access a range of DHL tools, including:
* WebShipping, an online shipping solution that allows customers to print labels, schedule courier pickups, store addresses, track shipments and manage their international shipping process, reducing paperwork and saving time and money.
* ProView, DHL's web-based tracking service that provides DHL Express account holders with automatic notification by text message or email when shipments are picked up and delivered, and allows customers to monitor their shipments online.
* Import Express Online that allows DHL Express account holders to quickly and securely prepare and manage the shipping process for their imports.
"This new portal will simplify and change how customers do business here in Philippines. MyDHL.com portal is a virtual extension of a customer's shipping department, thus making international shipping with DHL easier than ever before,” said Ms Nurhayati Abdullah, DHL Express Philippines country manager.
"With the full suite of DHL web shipping tools is now easily accessible at one location, businesses can now streamline their shipping processes and have a complete overview of their entire supply chain," Nurhayati added.
MyDHL is powered by the global DHL.com platform used in over 140 countries and provides useful information and resources to help exporters and importers navigate their way through international regulatory and customs issues, identify new market opportunities and ship with ease.
Complementing the new MyDHL portal is the Small Business Solutions section at DHL.com. This resource is regularly updated to feature the latest customs requirements, trade terminology and advice on the quickest routes to markets and most efficient shipping options.
Important trade, business and cultural facts for individual countries are published on the site, with links to useful resources such as chambers of commerce, export agencies and international trade associations. (PR)