Pinoy BPOs could serve Spanish market: players
By Aurelia l. Castro
Sun.Star Correspondent
The Filipinos should capitalize on their ability to learn and speak foreign languages to get more business in the business process outsourcing space.
"The language used in call centers is not just English, but it's multilingual, depending on what market is to be served. One example is the Spanish-speaking market. India is having difficulty sourcing people who are good in Spanish. It is something that the Philippines can fill in," said Erik Tabuena, country leader-Philippines, IBM business consulting services, in a press conference last Thursday.
Read full article, click here.
Sun.Star Correspondent
The Filipinos should capitalize on their ability to learn and speak foreign languages to get more business in the business process outsourcing space.
"The language used in call centers is not just English, but it's multilingual, depending on what market is to be served. One example is the Spanish-speaking market. India is having difficulty sourcing people who are good in Spanish. It is something that the Philippines can fill in," said Erik Tabuena, country leader-Philippines, IBM business consulting services, in a press conference last Thursday.
Read full article, click here.
1 Comments:
At 1:16 PM, Anonymous said…
I hope that the Spanish speaking market will be partly served by Filipinos. There are Filipinos who are not fluent in English and are more comfortable speaking Spanish...especially those living in Zamboanga.
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