Monday, June 04, 2007 TeleTech opens new facilities in Bacoor, Iloilo
TELETECH Holdings, Inc., one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced the opening of new delivery centers in Bacoor and Iloilo City, Philippines, to serve clients seeking global BPO support.
The new facilities are TeleTech's ninth and tenth in the Philippines and complement the company's 11,500-strong workforce there.
TeleTech began operating in the Philippines in 2003 and has continued to invest in the country since that time. At the end of 2006, TeleTech had more than 7,000 workstations in eight delivery centers throughout the country.
The Bacoor and Iloilo delivery centers will serve clients requiring English-language support. The Bacoor facility is located in the province of Cavite, southwest of Metro Manila. The Iloilo facility is located in the province of Iloilo, 280 miles from Metro Manila. Both locations are urbanized and enjoy an abundance of college-educated and highly skilled residents.
"Expanding throughout the Philippines is an important part of our multi-shore strategy," said Maulik Parekh, vice president and general manager of TeleTech's Asian operations. "We have a broad base of clients seeking multiple levels of BPO support, and our continued growth in the Philippines allows us to offer expanded services to our rapidly growing client base all over the world."
"Congratulations to TeleTech for being the largest BPO provider in our country," Philippine President Gloria Macapagal Arroyo said during her recent tour of TeleTech's Philippine operations. (Press Release)
