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Thursday, November 11, 2004
Toral: Business process outsourcing association
By Janette Toral
Digital Filipino
DYNAMIC MOVES. This week is very interesting, with several IT initiatives launched by various organizations. Topping the list is the formal launch of the Business Process Outsourcing Association of the Philippines (BPAP) last Monday.
The organization is being packaged as the alliance of multiple IT services-oriented organizations focusing on software development, medical transcription, animation, call center, and back office-related services. The timing of the organization is perfect as the group is being driven by industry players themselves that have set aside personal agendas, pushing for a unified consortium promoting the country.
For as long as BPAP will be able to mobilize its members for sharing of competitive information, it can be equipped with sufficient data backing its advocacies and lobbying efforts.
Another person worth congratulating is Atty. Claro V. Parlade, former head of the Information Technology and Electronic Commerce Council (Itecc) legal cluster. He heads the Cyberspace Policy Center for Asia Pacific.
Last Monday, his organization launched the Philippines Online Dispute Resolution Service (ODR). It is a pioneering initiative, the first among developing countries globally.
The E-Commerce Law, Republic Act 8792, Implementing Rules and Regulation Section 3 encourages the use of self-regulatory extra-judicial dispute settlement mechanisms such as arbitration and mediation as an effective way of resolving e-commerce disputes. This ODR program is the first answer to this call stated by the law.
RIGHT CLICK. Last Tuesday, the Business Software Alliance (BSA) launched its Right Click campaign in partnership with the Philippine Internet Service Organization (Piso), Bidshot.com, and Chikka.com.
Right Click is the first BSA anti-Internet piracy educational campaign that aims to provide a positive approach to using Internet safely and teach the importance of respect for digital copyrighted works.
Online piracy has been facilitated by increased transmission speed that enables Internet users to download larger files like software programs quickly. BSA wants to reach out especially to young people and students who are already discovering the significance of the Internet. To support the campaign, BSA has developed a fact sheet containing relevant information concerning Internet piracy.
I hope to share more information about these developments in my seminar next week in Cebu from Nov. 16 to 19 where I’ll be teaching about accepting online payments and creating an Internet marketing campaign.
This is in response to our September e-commerce success seminar series where participants demand a more hands-on approach to these training sessions. I’m glad that businesses in this area are seeing the potential of the Internet and are investing in workshops like these.
Opportunities in using the Internet for business and leisure have increased significantly. It is up to us to define what role the Internet will play in our lives. (janette@digitalfilipino.com.)
(November 11, 2004 issue)
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