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Thursday, June 16, 2005
Industry and academe collaboration By Janette Toral Digital Filipino
HUMAN RESOURCE. The Board of Investments and Department of Trade and Industry organized yesterday its first E-Services Industry and Academe Summit.
During this forum, industry representatives from call center, animation, software development, engineering services, medical transcription and business process outsourcing shared their human resource concerns, needs and requirements.
Afterwards, representatives from the academe also shared their initiatives to meet the demands of the industry. Lastly, representatives from the government sector also did a gap analysis.
Increasing the skill-set of graduates and current workers are deemed critical to meet the demands of the growing information technology-enabled services sector.
Here are some of the discussion highlights.
Becoming highly conversant and confident English speakers were the primary concerns of all the sectors. Far Eastern University-East Asia College gave some of the best insights sharing.
This includes a suggestion for academic institutions to increase the number of units in English to reach desired communications capability goal.
They’ve also expanded their on-the-job training programs with weekly recap back in the school. This way, students were able to exchange their respective experiences so they got a perspective of how it was working in the other companies as well.
The students were also trained on business ethics. During the weekly recap, students also discussed their observations on the work ethics of the organization’s personnel.
FEEDBACK. The school authorities discuss these with host companies and relay the feedback.
This includes personnel taking home office supplies, extended lunch or snack breaks and other unethical office behaviors.
As a result, the host companies ended up improving their daily work ethics as well.
The animation sector noticed that some of the schools are interested in offering animation courses or subjects.
However, most are not willing to pay a reasonable price to compensate a practitioner-trainer in the said area.
This is where suggestions for consolidated training come into play to get and find the right instructor to teach the course.
They have to be artists, with high creativity by nature, to increase the chances of success in animation.
With the high demand for workers, these sectors are also changing the minimum qualifications that companies look for in getting workers.
College graduates are no longer required as a default.
As long as they have skills required for the job, these companies are willing to take them in to meet the demand now.
(June 16, 2005 issue) Write letter to the editor.Click here. Join the Sun.Star message board.Click here.
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