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Thursday, September 22, 2005
Toral: A maturing NTC
By Janette Toral
Digital Filipino
The recent memorandum circular on VOIP issued by the National Telecommunications Commission (NTC) indicates how the agency has matured and has come to understand value-added services (VAS) and those control the resources to kill prospective competitors.
Its provision asking carriers not to undercut their prices and block access to their facilities is a reflection of lessons learned from what has happened to Internet Service Providers (ISPs) in the country, which were forced to close shop due to high bandwidth cost and cheap Internet access pricing imposed by carriers.
E-Government Project Failure. With so many government e-commerce initiatives today, we must ensure that these efforts are really what the people want. A lot of e-government initiatives fail or were not as successful as planned.
Usually, this is caused by poor assessment of citizenry or business needs. Poor assessment occurs when government agencies plunge into developing e-government services without first consulting major stakeholders and finding out how such can be effective.
Many agencies develop guidelines or department orders only at the end of the project. As a result, government agencies realize that their projects do not answer the needs of stakeholders only after the guidelines have been presented to the people.
It is also time to consider a system to monitor and control these high-budget e-government initiatives. The usual post-audit may not be enough. Audit as per delivery, per milestone, should be considered in the process.
What the government needs to do is to identify the needs of stakeholders. Due diligence must be exerted to ensure the success of e-government initiatives.
Free eBiz Training for SMEs. I got asked by the APEC Digital Opportunity based at the National Computer Center in the University of the Philippines in Diliman, Quezon City to conduct two batches of eBiz training for small and medium enterprises (SMEs) this Sept. 26 to 28 and Sept. 29, 30 and Oct. 3. This is free training for SMEs interested to learn more about e-commerce. For a copy of the application form, email me at digitalfilipino@gmail.com.
I just like to express my sincerest congratulations to Professor Serafin Talisayon for his book, Knowledge Management. We definitely need more local authors and experts who can share their knowledge through projects like his.
Books serve as medium of learning.
(September 22, 2005 issue)
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