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Thursday, January 19, 2006
RSB improves system to give better services
Addressing the need for constant information technology (IT) infrastructure availability, RCBC Savings Bank (RSB) recently acquired American Power Conversion’s (APC) InfraStuXure to ensure high availability for services provided by its in-house data center.
This move was meant to enhance RSB’s on-line tellering and loan systems, automated teller machine, network, server, PBX, e-mail and Internet capabilities for its branches.
In line with this, the bank also underwent systems integration and branch rationalization with its mother bank, Rizal Commercial Banking Corporation.
RSB has 110 business centers, 12 consumer lending centers and six cash centers.
Maintenance
Allan Dolores, technical support and engineering department head, said RSB placed a premium on APC’s complete technology offerings that will “enable us to support our data center with ease, especially in the area of maintenance.”
“APC also came out as the frontrunner because of its solutions’ expandability, design and modularity.”
“Even though our business centers only operate five times a week, 24 times seven connectivity and availability of the entire IT infrastructure is still crucial because as business resumes at the start of the week, IT systems must already operate at full capacity,” said Dolores.
RSB was also guaranteed of the replacement of parts, complete protection, expandability and easy customization to meet user requirements.
“We have experienced the efficiency of the APC products and we would like to have that kind of reliability for years to come.
APC solutions have definitely brought our comfort level with regards to IT infrastructure management to a new high,” said Dolores.
For Bisaya stories from Cebu. Click here. (January 19, 2006 issue)
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