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Saturday, July 01, 2006
Outsourcing firm to expand operations in Asia-Pacific
Convergys Corporation will continue to expand its Human Resources Business Process Outsourcing (HR BPO) business in the Asia Pacific region, the company said in a press statement.
Convergys has increased its global HR BPO capacity by opening new or expanding existing service centers in Kuala Lumpur, Malaysia; Bangalore, India; Dalian, China; and Singapore. The service centers provide HR BPO services to more than 150 global and regional Convergys clients.
“Asia Pacific has garnered a strong reputation as an off-shoring location of choice and having these service centers is an important step in the expansion of Convergys’ presence in this rapidly growing market,” said Nalin Singh, vice president and managing director of Asia Pacific operations for Convergys.
“As part of our strategic expansion efforts, we operate in high-tech locations with a highly skilled talent pool to grow our client base and meet the needs of our clients. Convergys is committed to the Asia Pacific region and we are leveraging the local expertise of our service centers to benefit our clients worldwide,” Singh added.
Convergys' Asia Pacific service centers provide a broad scope of services such as benefits and leave administration, learning and performance management, recruiting and staffing administration, and payroll administration for clients from multiple industries.
The service centers add to Convergys' existing Asia Pacific presence, which includes 16 offices and over 17,500 employees, and provides the needed infrastructure for the continued growth of HR BPO services in the region. (PR)
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