Monday, November 26, 2007
Retired dentist sues GSIS over ‘missing’ pension
A RETIRED government dentist has lodged a complaint asking the Office of the Ombudsman-Visayas to look into the case of her missing pension.
Dr. Rufina Ponce, in her complaint against the Government Service Insurance System (GSIS), said she has not received anything from the agency for the last two months. She has made inquires but to no avail.
“Our client, a senior citizen and a devoted public servant, having dedicated the best of her years to public service, deserves better treatment and consideration by GSIS employees,” she, through the Aumentado, Duallo and Ponce Law Offices, told Ombudsman Director Virginia Santiago.
She wants her money released within the next three working days.
In a separate letter to GSIS manager Cecilia Gasendo, Ponce narrated how she has complied with all the requirements.
She also renewed her status as pensioner and secured an electronic card.
So, she was “aghast” when she was no longer able to receive her pension.
“(Complainant) personally made inquiries but was merely given the cold shoulder by your personnel assigned to handle her case. In sum, she suffered humiliation and pain by the cold and insensitive attitude of petty bureaucrats,” read the complaint.
Lamenting that being made to go though all the agency’s requirements was bad enough for a “hapless senior citizen,” not getting what was due her made matters worse.
Heart ailment
“(Complainant), like all other retired government employees, ought to be treated with more respect and courtesy due to her having served the best years in her life for our country,” her complaint read.
It also said that Ponce is afflicted with a heart ailment and that her condition is presently being “aggravated” by “unwarranted frustrations that (GSIS) has burdened her.”
“Our client is already in her sunset years and with it the ravages of nature for advancing age are omnipresent... and yet you had not seen fit to attend to her simple request of releasing what is justly due to her,” Ponce, through her lawyers, said in the letter to Gasendo. (KNR)
For Bisaya stories from Cebu. Click here. (November 26, 2007 issue)
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