Wednesday, March 28, 2007 4T seats available for new call center By Joy Romares-Sevilla
THE top official of the Transcription Alliance of Davao Inc. (Tadi) has confirmed a new contact center based in Manila, which already identified a site for its operation in Davao City, will open a total of 4,000 seats for qualified call center agents.
"I have heard that a new call center will be expanding here and what I'm sure of is that it will be opening 4,000 seats," Lizabel "Wit" Holganza, Tadi president, told Sun.Star, adding that this is a welcome development for business process outsourcing (BPO) industry in the city.
She said the city can definitely compete considering its various advantages over other places in the country.
"A lot of people in Davao are proficient in English; we have a huge number of college graduates every year; the city is a typhoon-free zone, and we belong to one of the most livable cities in Asia," Holganza said.
Meanwhile, Holganza, who is also the chief executive officer of the MTC Academy, the largest Tesda-accredited medical transcription school in the country, also claimed that there are three medical transcription facilities that will open in the city.
But she was not sure whether these medical transcription facilities will open this year.
"Medical transcription can not only bring dollar and peso to the city, but it also has positive impact to the city's economy," she said.
Holganza said Tadi is projecting Davao City as a primary destination of choice for those engaged in business process outsourcing.
