The TCP was set to establish an integrated tax system designed to provide a standard processing framework for the bureau's functions related to tax collection and administration.
Benefits of the program include an increased revenue collection through strengthened collection efforts, improved collection programs and enabled collection officers; improved taxpayer service through time efficient taxpayer transaction processing, including responding to queries and completion of taxpayer-related services; and improved taxpayer compliance with automated audit selection case management, income verification and withholding tax reconciliation.
The program also delivers improved processing with better provision of management information, and reduction of turnaround times to complete activities; increased technology literacy of BIR management and personnel based on new and improved processes; and established information linkages with affiliations with other government agencies, as well as private institutions like banks and insurance companies.
On the other hand, to support the bureau in meeting its goals in increasing revenue collections, improving taxpayer service, promoting better taxpayer compliance, and improving operational efficiency and transparency, the integrated tax system (ITS) was also established.
ITS is the core of BIR's TCP. It is a set of related systems and processes, which run and facilitate the BIR's core business functions. It provides maximum automation and minimum manual intervention in BIR operations.
BIR said that at present, the benefits of ITS are being realized in the areas of revenue collections, taxpayer compliance, taxpayer service and information linkages, and others.
