Thursday, October 19, 2006 Convergys bares promotion in RP office
CONVERGYS Corporation announces the promotion of Ernest Estrella to senior operations manager of shared services in its Enterprise contact center located in Makati City.
Estrella joined Convergys as a team leader in October 2003 and through Convergys' "Building from Within" program, was promoted to operations manager just four months after he was hired.
Ernest has introduced several improvement processes to the Shared Services program and has been instrumental in numerous program launch projects. Additionally, Ernest received internal recognition in both 2004 and 2005 for his commitment to Convergys' values.
Estrella holds a Bachelor's degree in Commerce from De La Salle University.
From facilities in the Philippines and globally, Convergys is a world leader in providing customer care, human resources, and billing services. Convergys employs over 9,500 men and women in seven state-of-the-art facilities throughout the Philippines.
Convergys' dedicated customer service agents provide unparalleled customer support via telephone, web-chat, and email for a diverse portfolio of global clients and their customers worldwide. Press release
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