Thursday, February 22, 2007 Convergys to undergo major leadership change
JAMES F. Orr, chairman and chief executive officer (CEO) of Convergys Corporation announced his intention to retire at the end of 2007. In anticipation of Orr's retirement, the Convergys board of directors today elected David F. Dougherty, currently president and CEO, to become president and CEO effective at the annual meeting of shareholders on April 17.
Orr will remain as chairman of the board of directors until his retirement on Dec. 31, 2007.
In announcing his retirement, Orr said "Convergys has just completed a year of record results in revenues and earnings per share and is well positioned for future success. The work done over the past two years to strengthen the company and enhance its operating performance is clearly producing positive results. We are fortunate to have an executive of Dave Dougherty's outstanding ability and extensive experience ready to assume the position of CEO. I am very confident that the company will continue to prosper under his leadership."
Orr joined Convergysâ€(tm) predecessor company, Cincinnati Bell Inc., in 1988 after over 20 years at Procter and Gamble. In 1996, he was appointed chief operating officer (COO) of Cincinnati Bell Inc. and a member of the board of directors. At different times, he was President and CEO of each of the businesses that now make up Convergys. When Convergys became an independent company in 1998, Orr became the company's first CEO. He was elected chairman of the board in 2000 and has led the company from its early days as a subsidiary of Cincinnati Bell to its current position as a global leader in its field with revenues of US$2.8 billion, operations in over 70 countries, approximately 74,000 employees, and a member of the Standard and Poor's 500.
Dougherty, joined Cincinnati Bell's Matrixx Marketing subsidiary in 1990, and in 1995 became its President and CEO. He was appointed president of Convergys' Customer Management business when Convergys was formed in 1998.
During his career at Convergys, he has had responsibility for each of the company's businesses. He was appointedpPresident and COO of Convergys in September 2005 and became a member of the board of directors in August 2006.
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a Fortune Most Admired Company. Based in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 75 customer contact centers, three data centers, and other facilities in the US, Canada, Latin America, Europe, the Middle East, and Asia. For more information, visit www.convergys.com. (Press release)
