Friday, September 08, 2006
Editorial: Piracy
IT HAPPENS in most companies in the country. It is being done quietly, escapes suspicion most of the time, but done nevertheless.
Stealth is the order of business. The quieter, the better. Mum’s the word. Clamming it up is the best way.
These companies’ officials do not really look like pirates, but they sure act as if they are.
In the seas, pirates are considered a nuisance. They are considered pests. They take, take and take. That’s all they do. Do they give, one way or the other? Of course not. They just take what they can - all they can - and in turn take satisfaction from their deeds.
Dreadful business. But it happens.
It’s a sad fact, really, that piracy has taken its toll in call center companies in the Philippines. Sadder still, that Cyber City, which is situated inside the Clark Special Economic Zone, had been victimized by these so-called pirates. True, piracy of good - excellent - call center representatives is not helping the economy any. Heck, it’s practically destroying it.
Piracy, in the end, would spell the end for the call center industry. It would go as fast as the speed it conquered the country.
And with it, employment of thousands upon thousands of cell center employees all over the country would vanish into thin air.
Is that what we want?
That is why Cyber City’s senior executive vice president is calling for an end to piracy, saying it is not helping resolve the country’s unemployment and underemployment problems.
It’s a grave situation they are in, and we agree.
We also agree with Sorio that a centralized learning school for prospective applicants inside the Clark ecozone will be able to tap potential CSR applicants, train them and find them employment among other call centers in the country.
If this is the only way to stop piracy of call center representatives altogether, then it is something worth looking into.
(September 8, 2006 issue)
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