DUMAGUETE CITY -- Ghost patients will be fielded in different health facilities all over the country starting next week as part of the Department of Health’s (DOH) way of checking if health workers and professionals are really doing their jobs in accordance to the mandate of President Rodrigo Duterte.
DOH Secretary Paulyn Jean Rosell-Ubial said Thursday, while in Dumaguete City during the first national staff meeting, that the ghost patients will be coming to government hospitals and barangay health centers and clinics, secretly bringing along with them checklists on what was actually provided to them, what were the services available during their visit and how are they being treated.
This is undertaken, she said, so that DOH can really be proactive in terms of its policies, the skills, attitude, and to monitor the behavior of health professionals all over the country.
The idea is close to the heart of Ubial who value clients most, saying the most important person or individual in every health facility is the patient.
Ubial said the patients are the very reason for their being and the reason for the existence of doctors, nurses and other health professionals as a center of their work interventions. (PNA)