WITH 40 years of experience in the hospitality industry, Ed Tongco, a general manager of a homegrown business hotel, did not have it all easy.
At 18, he started out as a dishwasher, became a waiter, was promoted to food and beverage director, and eventually obtained the highest position in a hotel’s organizational structure, as general manager.
As he looked back, he shared some of the books that he would recommend. One is not necessarily a leadership or business book, but has left a mark, Tongco said, on his brand of leadership.
“The Purpose Driven Life” by Rick Warren is one of the manager’s choices. The eldest of seven siblings, Tongco was a stubborn child and had never imagined he would attain an executive position. The hotelier said that this book guided him on his path to becoming a better individual.
“David and Goliath” by Malcolm Gladwell is good for “little players” who worry about facing bigger competitors.
Although he has served in some of the biggest luxury hotels and resorts, Tongco said that being in a homegrown business hotel comes with an added challenge, in the face of competition from bigger and more established names.
But the book, like the biblical story of David and Goliath, is a great reminder that smaller players can do better.
“The Greatest Salesman in the World” by Og Mandino is another of Tongco’s favorites. Mandino’s book teaches us that to be a good salesperson, one must believe in one’s self and in the work being done.