A P5-MILLION budget for the implementation of the Tourism Industry Skills Program (TISP) was allotted for Davao Region as a means to professionalize the frontliners of the tourism sector.
Last Friday, September 22, the memorandum of agreement (MOA) between the Department of Tourism (DOT) Davao Region and the program beneficiaries were signed at the Seda Abreeza Hotel.
For the September to December run of the program, there are a total of nine beneficiaries that have passed DOT’s evaluation. Out of this number, one is a consortium, four are civil society organizations, and the five remaining belong to the hotels, resorts, and other related tourism establishments.
The beneficiaries who were able to attend the MOA signing ceremony were Seda Abreeza Hotel, Compostela Valley Cave Conservation Society, Inc., Philippine Eagle Foundation, Association of Human Resources Managers in Hospitality Industry (HRMHI) Davao Chapter, and Hijo Resources Corporation (Banana Beach Resort and Lanikai).
“This program (TISP) is a DOT program which will upgrade the skills of our frontliners and our partners in the tourism industry. When we say tourism industry, actually it’s a long value chain wherein you have your tour operators, your tour guides up until the airlines and the cabin crews. This is a long chain wherein each one will have to contribute so that in the end, the experience of our tourists will be very valuable, that there will be a desire to return to the region,” said DOT Davao Regional director Robby Alabado III.
He added the tourists’ good experience through good service will encourage them to come back and even recommend Davao Region to their friends.
The entire process of the program registration includes application of the establishments, proposal of their needed lecture to be discussed, and finally the evaluation and approval by DOT.
“This program seeks to address the felt need of the private sector. Unlike before, DOT has a set of trainings then we ask them to attend. For this one, it’s different. They will be the one to tell us what they need. Since there is a fund, we evaluate and approve if ever,” Alabado said.
Philippine Eagle Foundation decided to have lectures on Effective Communication and Branding and Social Marketing in order to educate their visitors all the more about the significance of the Philippine Eagle and that is not just an eagle but a rare species found only in the country.
Compostela Valley Cave Conservation Society, Inc. applied for Cave Guiding and Cave Rescue and Techniques mostly for the benefit of their cave guides.
Hijo Resources Corp. applied for Tour Organization and Management Training and Food and Beverage NC II while the HRMHI went for the Food Safety/HACCP and the ServeSafe Certification.
Seda Abreeza Hotel went for the Certified Hospitality Supervisor Training.
The establishments are the ones who conduct the trainings after the trainers or coaches had undergone bidding and are already verified by DOT.