APART from its quality hotel services, there are more reasons now to stay at Seda Hotels as it strengthens its guest loyalty program - Seda Edge.
With this, business and leisure travel in the Philippines has become easier and more convenient, something every traveler deserves.
Established in 2015, Seda Hotels’ Group Revenue & eCommerce Manager Christian Canda said, the program was designed to reward loyal customers through exclusive privileges, special rate offers and chances to redeem various rewards.
“Especially now that we are expanding to more destinations in the country, the advantages of membership will become indispensable as they enjoy VIP treatment in every Seda hotel they stay in.”
Seda Edge members earn points with every qualifying stay. They can use accumulated points to redeem upgrades, complimentary stays and dining vouchers for any Seda location. Through the program’s easy-to-understand online platform, they can easily keep track of and redeem points.
Seda is present in Ayala Land mixed-use developments in Bacolod, Cagayan de Oro, Cebu, Davao, Iloilo, Laguna, Palawan, Quezon City, and Taguig, with more under development in various key locations in the Philippines.
Canda reveals that Seda Edge membership has grown to more than 30,000 in a span of three years. This is not only a testament to the members’ appreciation of the program but also to guest satisfaction in the chain which has a high repeat guest rate of 42 percent.
Seda Edge program manager Aileen Alanano observes that guest loyalty programs work best with chains that have a high guest satisfaction rating.
“Once they have a good experience in a Seda hotel, guests are likely to book in other Seda destinations because they can happily predict what their stay will be like. That is very important to the traveler.”
Membership to Seda Edge is free and will not expire as long as the member books at least one night a year at any Seda hotel.
With the Seda Edge, it’s always an extra best feeling when staying in Seda. (With PR)