Customer care seminar held 

CITY OF SAN FERNANDO – A seminar on providing better service to persons with disabilities (PWDs) was held in SM City Pampanga Tuesday.

In its desire to further educate its employees, tenants and agency personnel and provide quality customer care to PWDs, SM City held a “General Formation with Seminar in Handling Special Customers.”

Roselle Sarmiento, SM public relations officer, said SM Supermalls has already become a second home to PWDs. It has also been doing its best to provide quality customer service to its loyal patrons and customers.

Maryann Zamora, vice-president of the Ad Hoc Committee on Women with disabilities and Antonietta Gomez, local PWD coordinator, shared tips on how one can do their part in helping PWDs enjoy their malling experience. They have also discussed the Magna Carta for persons with disabilities, citing “one should give importance and respect for the rights of PWDs.”

Meanwhile, hundreds of public school students in the elementary and high school levels from the province trooped to SM Cinema recently for the Green film festival.

Assistant Mall Manager John Lo told Sun.Star Pampanga that the free film festival aimed to raise the level of consciousness among students regarding current environmental issues like global warming.

It was a prelude to the Green Summit on April 23 this year, which would be graced by former United States Vice-President Al Gore, said Lo.

Screened during the film fest were David Attenborough’s “State of the Planet,” which dealt with rain forest extinction and global warming and “Planet Earth,” the most expensive wilderness and wildlife film ever produced; Leonardo Dicaprio’s “11th Hour,” which depicted the hazards of industrialization and carbon dioxide emissions to ecosystems; and PY Time’s “Warnings of the Wild,” a film about the increasing temperature and its effects on the earth and man. (Jovi T. De Leon)

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