THE Small Business Corporation (SB Corp) will boost its customer service to micro entrepreneurs as it partnered with ePLDT subsidiary Curo Teknika (CuroTek) through an 8x5 Customer Service Hotline for the Pondo sa Pagbabago at Pag-asenso (P3) Program.
Through the partnership, Curo Teknika will provide SB Corp. with contact center solutions for the P3 Program from 8 a.m. to 5 p.m., Mondays to Fridays except holidays.
The P3 Program was created to provide Filipino micro enterprises affordable and cost-efficient loans. Under the P3 Program, a micro enterprise can borrow between P5,000 up to P200,000 depending on its business need and repayment capacity with no collateral requirement.
Interest rate and service fees, all in, do not exceed 2.5 percent monthly.
Microenterprises who want to avail of the P3 Program can now speak to a P3 contact center agent through the P3 Hotline 651-3333.
“This partnership affirms the commitment of the government to deliver financing to microenterprises that is much cheaper than 5-6 lending. Now that the P3 program is in full swing, we are running a nationwide program and managing almost 300 conduits and more than 60,000 microborrowers, we have to have a system where our end markets can be able to inquire and get answers immediately,” SB Corp president and CEO Ma. Luna Cacanando said. (PR)