Resort wins ‘Loved by Guests’ award

LOVED. Mövenpick Hotel Mactan Island Cebu wins the hearts of its guests. The resort’s general manager, Max Huber, says the award is a testament of the resort’s dedication to customer satisfaction and excellent service. (Contributed photo)
LOVED. Mövenpick Hotel Mactan Island Cebu wins the hearts of its guests. The resort’s general manager, Max Huber, says the award is a testament of the resort’s dedication to customer satisfaction and excellent service. (Contributed photo)

KNOWN for its fresh, fun and friendly approach to hospitality, Mövenpick Hotel Mactan Island Cebu has been recognized with another award that highlights excellent service and customer satisfaction.

Hotels.com’s “Loved by Guests” Awards is an annual recognition program where guests stand as real judges. It celebrates and recognizes all properties that have achieved the best average review rating, determined by over 20 million genuine and trusted reviews from hotel guests. Each guest is given the platform to share their stay experience by giving a rating and reviewing the property.

This year, Mövenpick Hotel Mactan Island Cebu made it again to the premium list, with a high rating that’s supported by a number of positive reviews from guests from different parts of the world.

“I am honored to receive the ‘Loved by Guests’ award from our trusted partner, Hotels.com,” said its general manager, Max Huber.

“This is a testament of the dedication given by each member of my team, to ensure satisfaction on all aspects that make for a great stay. Likewise, this award sheds light on our performance, from the point of view of a guest. Their positive response inspires us to continue to do our best at all times.”

Mövenpick Hotel Mactan Island Cebu is a Mediterranean-inspired beachfront hotel in the Philippines located about six kilometers from Mactan-Cebu International Airport.

The 245-room property offers a myriad of choices from accommodation to dining, wellness, leisure activities and venues for meetings and events.

Aside from comfort and ambiance, the resort houses four food and beverage outlets that serve diners with its selection of savory and classic dishes. It also features Ibiza Beach Club, which is one of Cebu’s premier dining and entertainment spaces that offers an authentic Balearic-inspired, signature 15-course grill and Mediterranean tapas. (PR)

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