SUBSCRIBERS of internet provider Converge ICT may be able to upgrade their subscriptions to fiber optic from cable for free.
"This will be your end-to-end Pure Fiber Optic Connection - fast and reliable," Dennis Uy, president and chief executive officer of Converge ICT, said during a press briefing on Monday, August 5, at Namari Restaurant in this city.
Uy said his firm is ready to provide absolute premium digital experience.
Fiber optic service, such as fiber broadband and fiber TV, use fiber optic cables to send data, while cable services uses a combination of fiber and coaxial cables.
"It has been in our drawing board and we're still finalizing the details, so we can start the installation of the fiber cables," Uy said.
"We are constantly refreshing our service offerings, ensuring they are aligned with what our subscribers want, including faster internet surfing speeds as well as higher quality TV services," he added.
Earlier, Converge ICT dropped its plan to change its billing cycle from every end of the month to 10th of the month.
To reverse the change, the billing statement for August will only cover August 10-31. Succeeding months will then revert to the old billing period.
Thousands of Converge ICT subscribers have expressed their gratitude to the Converge management.
Converge ICT have gradually upgraded their cable TV connection to docsis-powered internet to pure fiber optic network to guarantee fast internet service and clear television signals.
"One thing that we are definitely proud of is having our roots planted deeply right in the heart of Pampanga," Uy said.
Converge ICT has the lowest price against its competitors when it comes to higher speed and allowing its customers more time to settle bills before disconnections.
"Even with the switching from coaxial to fiber, our rates haven't gone up in the last few years," Uy said.
It also allows convenient access to services like online payment, payment channel/ partners like 711, Cebuana Lhuiller and some banks.
The internet provider also accepts online applications and the ability to check serviceability of locations; easy way to access statement of account of bill; access to update contact information; and the availability of self-serve portal deployed touch payment kiosks.
Converge ICT will soon deploy mobile stores in Luzon to bring services closer to its more than 200,000 subscribers in Central Luzon alone.