THE IP Converge Data Services Inc. (IPC) has recently been appointed as a Gold Consulting Partner of Salesforce, an international cloud-based software company and the world’s number 1 Customer Relationship Management (CRM) platform.
The recognition enables IPC to not only deliver Salesforce licenses but also provide a host of professional services that simple resellers may not be able to offer.
As the first and longest-running Salesforce partner in the Philippines, IPC cements its position as the country’s foremost authority in Salesforce CRM deployment and adoption.
With its Gold Consulting Partner status, IPC’s professional services now include Implementation/Integration, Migration of Data, User Adoption, and Change Management, alongside the Salesforce complete suite -- Sales, Service and Marketing clouds, and Salesforce Platform -- the first Salesforce partner in the country to do so.
“As one of the few companies in the country to achieve such status, IPC is inspired to lead the next phase of innovation and help our clients connect with their customers in entirely new ways. We have always provided holistic IT services, but this enhanced partner status further solidifies our expertise on Salesforce products and services to better help our clients navigate and grow their business,” said Niño Valmonte, IPC director for Marketing and Digital Innovation.
IPC is also the sole Salesforce Trailhead partner in the Philippines, allowing it to provide clients with product training and educational content. This partnership, coupled with years of expert experience, serves as IPC’s badge of excellence that guarantees clients of its competence in providing Salesforce services.
IPC is the country’s first cloud services provider that operates its own data center facilities and network infrastructure. Providing IT services from enterprise infrastructure to business software applications, IPC’s workforce expertise is elevated and upgraded through the training provided by the Salesforce Partner Program for Consulting Partners. This offers a robust set of resources, training, and tools for developing expertise around specific business functions to differentiate their practice and serve their clients better, all while growing a profitable business.
With over a decade of experience in empowering businesses through its digital solutions, IPC prides itself with customer satisfaction as the foundation of the organization’s success.
“CRM is vital in maintaining a successful business. With customer satisfaction as our top priority, the Salesforce Gold Consulting Partner status allows us to guide them through their digital transformation journey. Through this, we are able to gain an improved relationship with our clients, and in turn, help them achieve a better relationship with customers of their own,” said Dave de Leon, IPC chief operating officer.
There is currently an increase in Salesforce adoption in the Philippines and it is expected to grow more. With its customer-first outlook, IPC guides clients through their digital transformation journey by elevating its offered software and services modeled to cater to emerging needs. IPC also provides its clients with 24/7 local support, on top of its customer-friendly skill set and mindset focused on the enhancement of enterprises’ digitization process. (PR)