IN A bid to improve and reach the international level of quality training, the Jamaican F&B (Food and Beverage) has invited an expert from PUM Netherlands Senior Experts for a two-week consultancy.
PUM Netherlands Senior Experts is a volunteer organization committed to the sustainable development of small and medium-sized enterprises in developing countries and emerging markets.
According to Rey Sumania, the founder and owner of Jamaican F&B Assessment and Training Center, they looked for consultancy from PUM for he knew that Jamaican needs improvement.
“Nangarap talaga ako na magiging international level. Kasi halos ‘yung market ko, mga student ko, puros [nagtatrabaho] abroad,” Sumania said.
Senior expert Fred Klingeman was sent to Cagayan de Oro City last month to observe and evaluate Jamaican F&B.
“What I do is looking around, listening to people, interviewing people, alumni interviews, all kind of things and I will do my evaluation, we will have a workshop and we will see what we can do,” Klingeman said.
Sumania added that at first he thought that Klingeman will be so strict and will be hard to get along with. He also expected the foreign expert to give them several bad comments as Sumania can’t deny that Jamaican is still a small company that needs a lot of improvement.
“When he visited there at the office, he just kept observing and then at that time meron training for one batch and halfway of the training, we conducted evaluation,” Sumania said.
“I request to him to evaluate the students for him to give us an evaluation and also impression. He puts the result and instantly he says that our graduates are in the [same] level of what they’re [standard] level also,” he added.
Klingeman, for his part, said that the standard training level of Jamaican F&B is that of a high professional training level.
However, he further said that while the level of service is enough for domestic tourists, they still need improvement or enhancement if they want to cater international tourists.
“We need information. We need more knowledge about tea, more knowledge about international hospitality, more knowledge about wine so that we can use it in our training institutes, we can use it in our industry, in the enterprises. In fact its every easy. Organize it and I think the school leaders as well as the owners of enterprises should stimulate this,” Klingeman said.
The evaluation results for Jamaican F&B is expected to be given on Thursday, February 6.
“I’m expecting hopefully he has good points because that evaluation is our key to another support that they want to give,” Sumania said.
The Jamaican F&B founder said if the PUM saw the need to help them in their improvements, the organization will not only give support in their training but also provide some equipment that the Jamaican F&B needs.
“Well, it depends. We are not expecting that one but we’re hoping,” Sumania said.