AFTER a year and a half of complete renovations, a new and improved Monark Cebu reopened to the public on Jan. 23, 2020.
With the old building entirely knocked down for restoration, the facility is now equipped with a better service facility, service workshop, tool room and an expanded warehouse. As the only exclusive Caterpillar dealer in the Philippines, Monark Cebu is now able to provide better services with its new facility promising that total customer satisfaction.
Not only does Monark Cebu cater to the Cebuano market, it also supplies Cat products and parts to the whole Visayas with its shared inventory.
Construction companies and the hospitality industry including mining businesses are loyal customers to the brand as the dealer offers brand-new equipment and for rental units and used equipment for sale or rent.
According to Monark, Caterpillar is always top of mind when it comes to construction equipment, which is why it’s considered the leading brand by its customers.
“It boils down to quality above all. The price may be at a premium, but Cat is the number one choice when customers look for long-term durability,” said branch operations manager of Monark Cebu Carolina Julian in support of the claim.
With Cat’s trustworthy equipment and parts come Monark’s specialized service operations where certified technicians help maintain and optimize performance and at the same time maximize productivity of the machines. While Cat parts are kept within the warehouse, construction units are stored in a yard in Tayud, Consolacion.
“Now that we have this new facility with an expanded warehouse and a widened service side, we are confident to serve the customers better, and we are confident that we project a good company image,” Julian added.
Monark now has 16 branches nationwide with three in the Visayas and another branch opening this month in Butuan. In Cebu, Monark is located at A.C. Cortes Avenue, Cambaro, Mandaue City, Cebu.