PRC designates special desk in call center for result follow up

MANILA. Philippine Red Cross (PRC) chairman and chief executive officer (CEO) Senator Richard Gordon met with Secretary Vince Dizon (center), president and CEO of the Bases Conversion Development Authority (BCDA) and the deputy chief implementer of the government’s response to Covid-19 on May 27, 2020 at the PRC’s headquarters in Mandaluyong City. Among the matters discussed were finetuning PRC’s data management for its Covid testing, as well as the proper protocols and plans for the testing of about 300,000 overseas Filipino workers (OFW) who are expected to arrive within the year. Also present during the meeting are officials from the Philippine Coast Guard (PCG), Bureau of Quarantine, and Safer Philippines. (Contributed photo)
MANILA. Philippine Red Cross (PRC) chairman and chief executive officer (CEO) Senator Richard Gordon met with Secretary Vince Dizon (center), president and CEO of the Bases Conversion Development Authority (BCDA) and the deputy chief implementer of the government’s response to Covid-19 on May 27, 2020 at the PRC’s headquarters in Mandaluyong City. Among the matters discussed were finetuning PRC’s data management for its Covid testing, as well as the proper protocols and plans for the testing of about 300,000 overseas Filipino workers (OFW) who are expected to arrive within the year. Also present during the meeting are officials from the Philippine Coast Guard (PCG), Bureau of Quarantine, and Safer Philippines. (Contributed photo)

SENATOR Richard Gordon, chairman and CEO of the Philippine Red Cross, said to ensure that the public can easily get their Covid-19 test results, a special desk has been designated at the PRC’s Covid-19 call center for follow up on results.

Gordon said this is to ensure that the results will reach the person who was tested at the earliest possible time, noting that there were cases where the person who was tested did not receive the result at all.

“Dun sa aming Covid hotline 1158, maglalagay ako ng area diyan na pwede kayong tumawag, ive-verify lang naming kung kayo ‘yun, at sasabihin namin sa inyo kung positive kayo o negative kayo,” he said.

The PRC chairman said that after the caller’s name has been verified on the list, he or she could give a contact number and the email address where the result could be sent.

“Puwedeng tumawag ang mga na-test sa 1158 at hahanapin namin ang pangalan niyo dun, kung ibigay niyo email niyo at cellphone number, at pagkatapos papadala namin sa email niyo ang result na certified ng aming mga doktor sa Red Cross,” he said in an interview. (PR)

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