THE Information Technology- Business Process Management (IT-BPM) industry remains the country’s hope amid the rising unemployment cases brought about by the Covid-19 pandemic.
Except for the travel accounts that were hit by the pandemic, Wilfredo Sa-a, managing director of the Cebu IT BPM.Organization, assured the industry continues to hire people.
“We are lucky to find opportunity for growth except for the travel accounts which are badly hit,” he told SunStar Cebu.
Also, despite the community quarantines being imposed, Sa-a said they managed to maintain a system that is effective and workable.
“The industry is well-adapted since we have always been operating ever since from enhanced community quarantine (ECQ) to general community quarantine (GQC) and back to ECQ. In the absence of public transportation with ECQ or GCQ, we continue the point-to -point pickup/delivery of employees,” he said.
Labor Secretary Silvestre Bello III on June 14, said the Covid-19 pandemic and the subsequent global recession “will force the West to offshore more jobs in the industry, a good size of which will go to the Philippines, particularly Clark, Cebu and Metro Manila.”
“We received information that some big companies have already given notice for their requirements, one of which is needing at least 4,000 seats to be filled up before September,” Bello said in a statement.
The Department of Labor and Employment has estimated 10 million job losses this year due to the Covid-19 pandemic.
Rey Untal, president of the IT and Business Process Association of the Philippines (IBPAP), said companies continue to hire to fill the demand of the industry.
IBPAP has more than 300 members that employ over 1.3 million employees.
“The industry indeed continues to hire (despite the pandemic),” Untal told labor officials.
The meeting was prompted by a recent online survey of a BPM employees’ group which reported that four out of 10 BPM workers are either in floating or “no-work-no-pay” status during the lockdown.
Untal said IBPAP is taking the initiative to intervene and discuss the issues raised by the workers with the country heads of concerned BPM companies. (JOB)