THE Mandaue City Council has approved the resolution requesting the Land Transportation Office (LTO) 7 and the LTO Mandaue to implement a drive-through system during the renewal of vehicle registration.
The resolution was authored by City Councilor Nerissa Soon-Ruiz, chairperson of the committee on health.
In an interview, Ruiz said a drive-through system would eliminate or minimize red tape and dealing with fixers in processing documents.
In this time of the coronavirus disease 2019 (Covid-19) pandemic, it is important to observe the social distancing protocol and to avoid crowded places, she said.
In her proposal, clients will remain in their vehicles instead of waiting for their turn inside the LTO office.
This will minimize contact with other clients and LTO employees.
Ruiz said Davao City has long implemented a similar system in the renewal of vehicle registration.
“This is so easy. Why not do it here?” she said.
The request only applies to the renewal of vehicle registration and not to the renewal of a driver’s license or to new applicants.
Ruiz said that with her proposal, the renewal process should not take more than 15 minutes.
However, clients must have all the necessary documents for this to happen, she said.
They will submit the documents at the first window, then proceed to the next window to pay their dues before heading to the last window to pick up their renewed registration, she said.
Ruiz said the City Government is willing to help the LTO implement the drive-through system.
She said the resolution will be handed over to the LTO 7 and LTO Mandaue. She will follow up on her request next week.
On July 6, 2020, Mandaue City Council held its first virtual session.
However, due to the slow internet connection, the council decided to resume its usual physical session at the session hall on Monday, July 13. (KFD)