Western Union expands with TrueMoney in Philippines

WESTERN Union, a leader in cross-border, cross-currency money movement and payments, announced a collaboration with TrueMoney, a leading financial services provider in the Philippines, enabling customers in the Philippines to receive money from their loved ones around the world.

Customers will initially be able to receive money at select TrueMoney locations, easily identifiable by the Western Union signage indicating service availability, and eventually at more than 5,000 locations across the country.

“At Western Union, we are committed to doing everything we can to serve our customers and communities, here in the Philippines and across the world,” said Jeffrey Navarro, head of Network, Philippines, Malaysia, Brunei and Indochina, Western Union.

“We are continuously adapting our operations and business, to offer customers the best service and experience. We are excited by the launch of our service with True Money, enabling customers to now access money transfer services at more locations across the country,” he added.

“With the speed at which things are changing around us, we are dedicated to serve our customers, facilitating reliable and convenient money transfers for them. Money movement is essential -- often, livelihoods and financial survival are directly linked to it. Hence, it’s critical in these times to move money responsibly, and we are glad to do so with Western Union,” said Eugene Go, chief executive officer and country managing director, Philippines.

The Philippines was the world’s fourth-largest remittance-receiving country in 2019, according to the World Bank. Western Union serves customers from a large network of Agent locations offering unparalleled convenience to customers in the Philippines. Customers are advised to check the Agent Locator link for the status of the nearest locations. (PR)


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