THE Covid-19 pandemic has brought us the “new normal” in all aspects of our lives.
Before the pandemic, working from home is not even an option as employees were required to go to their offices. But because of health safety measures, there is no better place these days to work than at home.
The workforce for the Business Process Outsourcing (BPO) industry is one of the heavily affected of the pandemic, as the government strictly enforces safety measures to offices to prevent the spread of the Covid-19. And one of the safety guidelines is the social distancing which requires BPO offices to occupy only 50 percent of their office capacity.
Work from home for their agents is an option, but the monitoring and quality assurance, especially those accounts that are related to “card pulling” or any confidential details, are put at risk in this setup.
Aside from that, not everyone has access to high-speed internet and quiet working space at home.
The better option for the BPO companies is to provide safe and reliable office space in a premium location that equally reflects their brand that they represent.
However, not all office spaces are the same.
BPO companies or any businesses should make sure that the office space they are going to lease is fully furnished, with tables, ergonomic chairs, carpeted floors and centralized air-condition so when they transfer they can work on their VIP accounts or other matters immediately and smoothly.
A pantry area where their employees can enjoy their food and drinks, with shared refrigerator, microwave, coffee maker, bread toaster and a separate cabinet for utensils and a spacious lounge for the visitors may just be a bonus but still very vital as these may uplift the mood of their employees resulting in high productivity.
A workspace must be provided with utility personnel to clean the office and sanitize frequently touched surfaces regularly and security personnel as well to check everybody’s temperature; do a health check and implement footbath and other safety protocols upon entry to the building, aside from safeguarding the employees working inside.
Another plus factor is if the building is equipped with automatic alcohol dispensers which are accessible in every entrance and exit point in the rooms or offices inside.
The office location is also paramount because nobody would take you seriously if you do not have a professional business address.
Leasees must also be assured that the office they are going to rent is located in an earthquake-resistant and fire-safety building.
And lastly yet the most important for businesses these days are high-speed internet connection with more than one ISP and with 24/7 IT support to attend to every internet connection issue, on top of unhampered electricity and water connection.
Lucky for us here in Davao City, Skynora, a premium workspace provider located in a Peza-accredited Robinsons Cybergate Delta in the city’s premier business center, is now open.
Skynora provides all these facilities and more in just one price. That is, renters need not worry anymore against overhead cost; all they need to do is bring their work essentials and start working right away.
Skynora is located along JP Laurel Street, this city. For appointments, visit skynora.com or call (082) 287-5761. (Sponsored Content)