New tech company in Iloilo City offers 1,200 jobs

Photo by Asurion Philippines

ONE of the most business-friendly cities outside Manila, Iloilo is hosting a new technology firm that offers over a thousand jobs to locals.

The metropolis always positions as an Information Technology (IT) hub being home to several locators.

"We welcome the investment as a bright spot despite the crisis. The entry of additional players amid the pandemic is a proof of continued business confidence and economic recovery," Mayor Jerry P. TreƱas said.

"We encourage jobseekers to apply and work closer to their families as they don't longer need to find opportunities elsewhere," he added.

Global tech care company Asurion brings more than 1,200 jobs in its Customer Service Center at 76,000 square feet office space at Two Fintech Place in Megaworld Iloilo Business Park in Mandurriao district.

The location also provides additional area to accommodate future growth of its fourth site as it expands its presence in the country.

"We are excited to expand our operations to Iloilo City, which will help us attract additional talent as the global demand for tech help continues to grow. We look forward to becoming a part of the Iloilo community," said Gareth Boulton, Asurion director of Care Operations in the Philippines.

All employees will work on-site starting January 2021, with safety and social distancing guidelines and protocols in place in accordance with recommendations of World Health Organization, US Centers for Disease Control and Department of Health.

They expected to create local full-time jobs within 2021 for technical support customer care representatives, with additional human resources, operations, training and support positions.

This is to fill the growing consumer demand for round-the-clock tech support for phones and smart home devices.

Asurion currently employs more than 4,000 people since its operations in 2009 across three facilities, including distribution center in Calamba City, IT services facility in Manila, and customer service center in Santa Rosa. It has more than 19,000 employees worldwide. (PR)


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