BACOLOD

No disconnection for unpaid bills with consumption of 160 kWh down

BACOLOD. The Central Negros Electric Cooperative will not implement disconnection of electric services until the end of 2020 for its member-consumers having unpaid monthly bills with 160 kilowatt hour and below consumption. (Erwin P. Nicavera)

THE Central Negros Electric Cooperative (Ceneco), catering to the largest number of electric consumers in the province, will not implement disconnection of electric services until the end of the year for its member-consumers having unpaid monthly bills with 160 kilowatt hour (kWh) and below consumption.

This is in compliance with the advisory of the Energy Regulatory Commission (ERC) dated October 29, 2020.

The cooperative covering cities of Bacolod, Bago, Talisay and Silay, and towns of Murcia and Salvador Benedicto said this is twice of the Energy Regulatory Commission (ERC)-approved lifeline consumption level of 80 kWh per month for its consumers.

"This policy of no disconnection shall cover the billing period from September 14 during the effectivity of the Bayanihan to Recover as One Act until December 31 this year," it added.

Ceneco officer-in-charge general manager Ma. Agnes Claro, in an advisory, said consistent with the ERC advisory, a 30-day grace period will also be implemented on the payment of September 2020 bill that falls during the period of modified enhanced community quarantine (MECQ).

Claro clarified, however, that this is applicable only for member-consumers in Bacolod City where MECQ was implemented.

"Any unpaid balance after the lapse of the 30-day grace period shall be paid in three equal monthly installments without incurring interests, penalties and other charges," she added.

Meanwhile, the power distribution utility urged member-consumers who have the ability to pay to settle their bills within the original due date to help manage the cash flow in the energy supply chain and ensure continuous supply of electricity.

Government offices, government agencies, government-owned and controlled corporations and other government institutions are not covered by the ERC advisory, the cooperative noted.


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