PHILIPPINES

Bridgestone offers hassle-free tire maintenance under warranty program

THOSE who just got quality tires for their vehicle are probably wondering what the inclusions are in the warranty. One always has to remember that maintaining tires is very important to keep him safe on the road. For those who have purchased new tires from Bridgestone, here are the things they need to know about the brand’s warranty program:

Tire Warranty Eligibility

The brand offers a limited warranty program that covers all Bridgestone brand passenger and light truck tires—except “temporary use” spare tires. One can enjoy hassle-free tire maintenance for seven years under certain conditions. To keep this valid, it is the owner’s obligation to perform regular tire inspection and maintenance practices such as but not limited to: operating tires at the proper tire inflation pressures as specified by the vehicle manufacturer and within tire/vehicle load capacity and speed limitations; and maintaining proper wheel alignment and tire/wheel assembly balance.

Tire adjustments under this limited warranty, including those for Bridgestone Run-Flat tires, will only be made at an authorized retailer (see link for list of retailers: https://bridgestonetires.com.ph/tire-center). These retailers should be able to provide customers with proper guidance on how to go about warranty claims, perform tire adjustments and more. The limited warranty applies only to the original purchaser, and is valid if all of the following apply:

  • The tire was purchased from an official Bridgestone retailer.
  • The tire is a size and speed rating equivalent to or greater than that specified by the vehicle manufacturer.
  • The tire has been used only on the vehicle on which it was originally installed.
  • The tire has not been used in commercial service.
  • The tire has not been imported or manufactured from South America and South Africa.
User Error vs Manufacturer Control

When the tire becomes unusable because of the following reasons: tire damage or irregular wear due to road hazards, including, without limitation: puncture, cut, impact break, stone drill, bruise, bulge, snag, etc.; improper use or operation, improper maintenance, the tires are used in commercial service or for racing or competition purposes, rapid tread wear or wear-out, tires inflated with anything other than air or nitrogen; they will not be covered by the limited warranty.

If the tire becomes unusable for any reason within the manufacturer’s control, it will be replaced with an equivalent new tire either free of charge or for a prorated amount and other conditions that will be mentioned below which are set in the limited warranty.

The free tire replacement period extends up to three years from the date of purchase but it is required to show one’s proof of purchase or four years from the date of tire manufacture without proof of purchase date. The tire will be replaced for free during this period but charges may apply for taxes, the cost of valve stems and disposal fees.

If the free trial replacement period ends, the coverage can extend up to five years from the date of purchase (proof of purchase date is required), or six years from the date of tire manufacture without proof of purchase date. During this period, the tire will be replaced but there will be a prorated charge.

The tire must not be worn to 2/32 inch (1.6 millimeters) or less remaining original tread depth (i.e. worn down to the top of the built-in indicators in the tread grooves).

For more information about tire warranties, promos, the latest news and more, one can visit the brand’s website at bridgestonetires.com.ph. SPONSORED CONTENT

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