Thursday, October 21, 2021

Telcos ready to launch portability services


THE Telecommunications Connectivity Inc. (TCI) is all set for the launching Thursday, September 30, 2021, of its mobile number portability services.

TCI is the company formed by Globe Telecom, Smart and Dito Telecommunity to implement the Mobile Number Portability (MNP) Act, TCI general manager Melanie Manuel said in a televised press conference on Wednesday, September 28.

The MNP allows subscribers, both postpaid and prepaid, to switch to another service provider without changing their cellphone numbers, unless they have an outstanding balance with their current provider.

Manuel said subscribers who would switch providers should secure a unique subscriber code from their current provider, submit it to the clearing house, and then fill out an application form with the service provider they wish to transfer to.

Once approved, the transfer will happen within 48 hours.

Manuel said for now, there is no way a subscriber will be able to identify if the person they wanted to contact through their mobile phones had switched to another service provider.

“I would suggest for the people who will be porting into a new network, for now, I think it’s better you advise your friends that you have moved to another network,” she said.

“For the promos of the different telcos, I’m sure they will still offer the promos kasi what MNP will actually do is to encourage our mobile providers to offer better services, better promos, expand coverage, and of course better customer experience and at the end of the day makakatulong talaga yan (this will really help) subscribers,” she added. (Third Anne Peralta-Malonzo / SunStar Philippines)


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