INCIDENTS of discolored or muddy tap water are most likely due to exposed water pipes caused by line repairs, said the Davao City Water District (DCWD) on Friday, January 20.

This follows after a DCWD customer posted a video on social media on Tuesday, January 17 that showed running muddy tap water coming from their water line connection.

The netizen Jackelyn Astillo, said the incident occurred at her friend’s house in a residential area in Purok 7, Barangay Tugbok. She said that the water has not yet cleared yet and still had dirt particles.

In an interview with SunStar Davao, DCWD spokesperson Jovan Cresta Duhaylungsod said the connection of the concerned customer was possibly exposed during repair or leak and caused mud or dirt to enter through the exposed pipe.

"Exposed man kay basig naa'y repair na ongoin then na-abrihan nila ang ilahang linya, wala pa ta nakapahigayon sa flushing (Maybe it was exposed because a repair was recently conducted, then they opened their water line immediately before we could conduct flushing),” Duhaylungsod said, referring to flushing waters to clean the pipe of dirt and debri that accumulated during repairs.

She added that DCWD’s flushing activity also disinfects the water and pipe after repairs.

On the other hand, customers may conduct their own flushing to ensure that their water is clean after repairs. This is done by letting the tap water flow for at least two minutes every 20 to 30 minutes until the water clears.

Duhaylungsod said that DCWD customers experiencing the same problem should report their concerns immediately so they can be dealt with accordingly. ICM